Terms of service

Terms of Service

Vivonne New York
Last updated: 5/16/2025

Welcome to Vivonne New York. By accessing or using our website (the “Site”) and purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our Site.

1. Acceptance of Terms

By using our Site, creating an account, or making a purchase, you agree to comply with these Terms and all applicable laws. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through our Site. By using the Site, you represent that you meet these requirements.

3. Products & Availability

All products listed on the Site are subject to availability. We reserve the right to:

Discontinue any product at any time
Change product descriptions, prices, or availability without notice
Limit the quantities of products purchased per order or per customer

We make every effort to display product colors and images accurately, but we cannot guarantee complete accuracy on all devices.

4. Pricing & Payment

Prices listed on the Site are in U.S. dollars unless otherwise stated.
We reserve the right to change prices at any time without notice.

By completing a purchase, you agree to:

Provide accurate billing and shipping information
Authorize Vivonne New York to charge your provided payment method

We may refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping

Shipping times and costs are displayed at checkout.
Once an order is shipped, we are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

6. Returns & Refunds

Our 15-Day Return Policy applies to all eligible purchases.
For full return details, please refer to our Return Policy or contact us at support@vivonneny.com .

7. Accounts

You may create an account to streamline future purchases.
You are responsible for:

Maintaining the confidentiality of your login information
All activity that occurs under your account

We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.

8. Intellectual Property

All content on the Site—including text, images, logos, graphics, designs, and product photography—is the property of Vivonne New York and protected by copyright, trademark, and other intellectual property laws.

You may not:

Copy, reproduce, or distribute any Site content
Use our trademarks without written permission

9. Prohibited Uses

You agree not to use the Site for:

Illegal or fraudulent activities
Attempting to gain unauthorized access to the Site or systems
Harassing or harming others
Uploading viruses or malicious code

We reserve the right to take action against any misuse.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these sites and encourage you to review their terms.

11. Limitation of Liability

To the fullest extent permitted by law, Vivonne New York is not liable for:

Any direct, indirect, or incidental damages arising from your use of the Site
Loss of data, profits, or business opportunities
Any issues caused by third-party service providers

Your use of the Site is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Vivonne New York from any claims, losses, damages, or expenses arising from:

Your misuse of the Site
Your violation of these Terms
Your infringement of any third-party rights

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

14. Changes to Terms

We may update or modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.